PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their "Personally Identifiable Information" (PII) shall be used online. PII, as used in the US Privacy Law and Information Security, is the information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to clearly understand how we collect, use, protect or otherwise handle your PII in accordance with our website.

What information do we collect?

You may be asked to enter your name, mailing address, phone number, and other detailed information when ordering or registering on our website to elevate your online shopping experience.

Why do we use your information?

• To personalize users' experience by delivering the preferred content and products.
• To improve our website service.
• To respond to your customer service requests timely.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible to a limited number of people who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information that you offer is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when you place an order, enter, submit, or access the information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use "cookies"?

Yes, we do use cookies. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your Web browser (if you allow) to enable the system of the website or service provider to recognize your browser and capture and remember your certain information. For instance, we use cookies to remember and process the items in your shopping cart. They are also used to analyze your preferences based on previous or current website activities, which enables us to provide you with improved services. We also use cookies to compile aggregate data about the website traffic and interaction so that we can offer better site experiences and tools in the future.

Third-Party Disclosure

We shall not sell, trade, or transfer any of your PII without notifying you in advance. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or providing you services, so long as those parties agree to keep the information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our website policies, or protect our or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and send information and updates pertaining to orders.
• We may also send you additional information & SMS related to your products and/or service.
• Market to our mailing list, or continue to send emails after the original transaction occurs.

If you want to unsubscribe from receiving future emails, you can

Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondences.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at xbuy@exshopping-service.com.